0490 103 351 Admin@ncscare.com.au 63 Ridley St, Charlestown NSW 2290 NDIS Provider New Castle  ✓
NDIS support worker providing compassionate care
NDIS Provider New Castle
Serving Greater Newcastle & Hunter Region

Caring for Those Who Matter Most

NCS Care delivers compassionate, person-centred support services across Newcastle and surrounding regions. We walk alongside participants and families, empowering independence and improving quality of life.

Get in Touch Our Services
120+
Participants Supported
98%
Participant Satisfaction
45+
Years of Experience
80+
Dedicated Staff Members
Newcastle Based
Charlestown, NSW
Serving Greater Hunter Region
5.0
NDIS Participant Reviews
NDIS Care Provider
Person-Centred Approach
NSW Wide Coverage
Flexible Scheduling
Compassionate Care
NCS Care team member with participant NCS Care community support
12+
Years Serving
the Community
Who We Are

A Trusted Care Partner in Newcastle

NCS Care is a dedicated care provider based in Charlestown, NSW. We support NDIS participants and their families with a comprehensive range of services designed around each person's unique goals and aspirations.

Our Mission & Vision

Empowering every participant to live with dignity, choice, and true independence.

Our Approach

Person-centred care that is built around you - your goals, your life, your way.

Safe and Trustworthy

All our staff undergo thorough background checks and ongoing professional development to ensure participant safety at all times.

Community-Focused

Rooted in the Newcastle community, we understand the local landscape and connect participants with meaningful activities and networks.

Tailored Support Plans

Every participant receives an individualised plan co-designed with them and their support network to achieve personal goals.

What We Offer

Our Support Services

Comprehensive NDIS support services delivered with genuine care and expertise.

View All Services
Daily living support Popular

Daily Living Support

Personalised assistance with everyday tasks including personal care, meal preparation, household management, and daily routines to support independence at home.

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Community participation

Community Participation

We help participants engage in community life, social events, recreational activities, and skill-building programs to foster inclusion and wellbeing.

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Supported independent living

Supported Independent Living

Enabling participants to live as independently as possible with the right level of support - from drop-in assistance to 24-hour support arrangements.

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Transport and travel support

Transport Assistance

Reliable and safe transport support for appointments, community activities, employment, education, and social outings across Newcastle and the Hunter region.

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Therapy and allied health

Therapy Support

Coordination of allied health services including occupational therapy, physiotherapy, speech pathology, and behaviour support to maximise participant outcomes.

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Plan management

Support Coordination

Expert guidance to help participants understand and make the most of their NDIS plans - connecting them with services and building capacity for the long term.

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Why Choose Us

Why Families Trust NCS Care

We believe every person deserves to live a life full of choice, dignity, and opportunity. Our commitment goes beyond service delivery - we build lasting partnerships.

120+ Participants Supported
98% Participant Satisfaction
45+ Years of Experience
80+ Dedicated Staff Members
Talk to Our Team

Genuine Compassion

Our team is driven by a deep passion for supporting people - not just fulfilling a role.

Quality Assured

We adhere to the NDIS Practice Standards with regular audits and continuous improvement.

Responsive Support

On-call support and rapid response when participants and families need it most.

Experienced Team

Highly trained support workers with expertise across a wide range of disabilities and needs.

Our Approach

How We Get Started

A simple, transparent journey to get you the support you deserve.

1

Initial Enquiry

Reach out via phone, email, or our contact form. We will respond promptly to learn about your needs.

2

Needs Assessment

We conduct a thorough, no-obligation assessment to understand your goals, preferences, and NDIS plan.

3

Personalised Plan

Together we build a tailored support plan aligned to your NDIS goals and the outcomes that matter to you.

4

Support Begins

Your dedicated support team is introduced and services commence, with regular check-ins to ensure satisfaction.

Testimonials

What Families Say

Real experiences from participants and their families across the Hunter region.

"
★★★★★

NCS Care has been absolutely wonderful. My son's confidence has grown so much since they started providing support. The team are warm, professional, and genuinely care about his wellbeing.

Sarah M.
Sarah M.
Parent of NDIS Participant, Newcastle
"
★★★★★

From day one the team at NCS Care made me feel heard and respected. My support workers help me do the things I love and live more independently. I couldn't be happier.

James T.
James T.
NDIS Participant, Charlestown
"
★★★★★

We tried several providers before finding NCS Care. The difference is remarkable. Consistent workers, clear communication with our family, and real focus on our daughter's goals.

Linda K.
Linda K.
Carer, Lake Macquarie
Get In Touch

We Are Here to Help You

Whether you're a participant, family member, or support coordinator, we'd love to hear from you and discuss how NCS Care can support your goals.

Head Office

63 Ridley St, Charlestown NSW 2290

Phone

0490 103 351

Email

Admin@ncscare.com.au

Office Hours

Mon-Fri: 8:30am - 5:00pm
After hours: Support available 24/7

Send Us a Message

0490 103 351